.support-new{border-radius:22px;padding:18px}.support-layout{grid-template-columns:minmax(240px,320px) 1fr;align-items:start;gap:14px;display:grid}@media (width<=860px){.support-layout{grid-template-columns:1fr}}.support-thread-list{border-radius:22px;padding:8px 12px}.support-thread{text-align:left;cursor:pointer;width:100%;color:var(--ink);background:0 0;border:0;border-bottom:1px solid #1a6fd414;border-radius:10px;justify-content:space-between;align-items:center;gap:10px;padding:12px 6px;display:flex}.support-thread:last-child{border-bottom:0}.support-thread.active{background:#5bb8ff1a}.support-thread b{font-size:12px;display:block}.support-thread small{color:#8195a8;font-size:10px}.support-status{text-transform:capitalize;border-radius:999px;flex:none;padding:3px 9px;font-size:9px;font-weight:800}.support-status.status-open{color:#258bdc;background:#5bb8ff29}.support-status.status-in_review{color:#a6780a;background:#ffc4422e}.support-status.status-resolved{color:#1e8a58;background:#34ae7529}.support-conversation{border-radius:22px;flex-direction:column;gap:12px;min-height:320px;padding:16px 18px;display:flex}.support-conv-head{border-bottom:1px solid #1a6fd414;justify-content:space-between;align-items:center;gap:10px;padding-bottom:10px;display:flex}.support-conv-head b{font-size:13px}.support-messages{flex-direction:column;flex:1;gap:10px;display:flex}.support-msg{border-radius:14px;max-width:78%;padding:10px 13px}.support-msg.mine{background:#238be21f;align-self:flex-end}.support-msg.theirs{background:#ffffffbf;border:1px solid #1a6fd41a;align-self:flex-start}.support-msg p{margin:0 0 4px;font-size:12px;line-height:1.55}.support-msg small{color:#8195a8;font-size:9px}.support-reply{gap:8px;display:flex}.support-reply input{border:1px solid #1a6fd433;border-radius:12px;flex:1;padding:11px 13px;font-size:12px}.support-reply button{color:#fff;cursor:pointer;background:#238be2;border:0;border-radius:12px;padding:0 18px;font-size:12px;font-weight:800}.support-reply button:disabled{opacity:.5;cursor:default}.support-conv-actions{align-items:center;gap:8px;display:flex}.support-conv-actions button{color:#258bdc;cursor:pointer;background:#fff;border:1px solid #1a6fd433;border-radius:10px;padding:6px 11px;font-size:10px;font-weight:800}